Telkom Operator

TELKOM OPERATOR is listed by DEPARTMENT OF HEALTH AND WELLNESS. The post is based in Macassar CDC, Western Cape. The closing date is 28 September 2026.

Job Details

Requirements

• Minimum educational qualification: General Education and Training Certificate (GETC)/Grade 9 (Std.
• 7).
• Experience: Appropriate experience in the operating of a high-volume switchboard, a messaging/ paging system and managing an enquiry/ helpdesk.
• Competencies (knowledge/skills): Good communication (verbal and written) and interpersonal skills.
• Excellent telephone etiquette.
• Willingness to work under pressure, unsupervised and in a team environment.
• Willingness to work shifts, including public holidays, weekends and overtime.
• Computer literacy (MS Office: Word, Excel and PowerPoint).

Duties / Responsibilities

• Manage switchboard, email and telephonic enquiries, dispatching calls, taking and delivering messages, making announcements and paging staff over intercom.
• Manage the facility helpdesk.
• Effective telecommunication and support service to the facility.
• Handle all internal and external calls and general enquiries.
• Handle all telecommunication equipment and related tasks to ensure that all equipment is in working order, report all faults timeously to line manager.
• Maintain and update internal directory.
• Keep records of all official and private calls and print and distribute monthly telephone accounts.
• Provide clerical and administrative support to colleagues and supervisor.

Application Instructions

Application instructions from department section

are submitted online via www.westerncape.gov.za/health-jobs (click online applications).

Application address:
Applications are submitted online via www.westerncape.gov.za/health-jobs
(click online applications ).

Notes

It will be expected of candidates to be available for selection interviews on a date, time and place as determined by the Department. Kindly note that excess personnel will receive preference. All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. ERRATUM: Kindly note that the advert for the

No payment of any kind is required when applying for this post.

Department Notes

Department Notes

It will be expected of candidates to be available for selection interviews on a date, time and place as determined by the Department. Kindly note that excess personnel will receive preference. All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. ERRATUM: Kindly note that the advert for the

Circular Notes

Circular Notes

can be submitted by hand delivery during office hours to 20 Steve Biko Street, Agriculture Place, Arcadia, Pretoria, 0002 or by email ASDERrecruit84@nda.gov.za NOTE: EE Target: Africans, Indians, Coloureds, Whites and Persons with Disabilities. 7 ANNEXURE B DEPARTMENT OF DEFENCE APPLICATIONS: Department of Defence, Office of the Secretary for Defence, Private Bag X910, Pretoria, 0001 or you may hand deliver to ARMSCOR Building C/O Nossob & Delmas Ave, Erasmuskloof Ext 4, Pretoria, 0001 or email to zama.mahlangu@dod.mil.za CLOSING DATE: 28 September 2026 at 16h00 (Applications received after the closing date and faxed copies will not be considered).

NOTE: It is the Department’s intention to promote equity (race, gender and disability) through the filling of these posts with candidates whose transfer/promotion/appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan. Applications must be submitted on the prescribed form Z83 (obtainable from any Public Service

Enquiries

Mr F Wilson Tel No: (021) 857-2330

Required Documents

Qualifications

DPSA Circular Source

• Circular: DPSA Circular 33 of 2026
• Source pages: 214
• Open the DPSA circular PDF